Refund policy

Return & Refund Policy

Eligible items may be returned within 14 days of purchase or delivery. Items must be unused, unopened, in their original packaging, and in resalable condition. Proof of purchase is required.

For hygiene and disposable products, opened or used items cannot be returned for change-of-mind reasons.

Items clearly marked Final Sale, Liquidation, or otherwise identified as non-returnable are not eligible for change-of-mind returns.

If you receive an incorrect, damaged, or defective item, please contact us at support@distributionm3.com so we can review the issue.

Before returning an item, please contact Distribution M3 for return instructions. Returns sent without prior approval may not be accepted.

For voluntary returns, customers are responsible for applicable return-shipping costs. Original delivery or shipping charges are generally non-refundable unless required by law.

This policy does not limit any rights or remedies available under applicable consumer protection laws.